Privacy
Policy

When you book an appointment through Zaffé, we collect:

• Your phone number (required to confirm bookings)
• Your first name (so your barber knows who's next)
• Your appointment details: shop, barber, service, time
• Payment information if you pay online (handled by Stripe, never stored by us)

We don't ask for email, address, date of birth, or social media accounts.

Your information powers three things:

Booking & reminders

We send you confirmation and reminder messages via WhatsApp or SMS. That's it.

The barber's dashboard

Your appointment appears on your barber's schedule with your name and phone number so they can reach you if something changes.

Service improvement

Anonymous, aggregated data helps us improve the product — for example, knowing that most bookings happen on Friday afternoons.

• The barber shop you booked with (name, phone, appointment details)
• Our payment processor, Stripe, if you pay online
• Our messaging provider (WhatsApp Business API) to deliver confirmations

Other barber shops on the platform cannot see your information. We do not sell, rent, or trade your data with advertisers or third parties.

Appointment records are kept for 24 months for your convenience — so "book again" works next time. After that, they're automatically deleted.

You can request immediate deletion at any time by contacting us.

You can, at any time:

• Request a copy of everything we store about you
• Ask us to correct any incorrect information
• Delete your data entirely
• Opt out of reminder messages

Just send us a message from the phone number associated with your bookings.

Questions? Concerns? Reach out at privacy@zaffe.app and we'll reply within 48 hours.